Created with funding from the World Bank and the Public-Private Infrastructure Advisory Facility (PPIAF), this web site provides resources for capacity building and policy analysis in the field of infrastructure management and regulation.
The Annotated Reading List contains narratives and references, including eight chapters that cover major themes in utility regulation: general concepts, market structure, financial analysis, incentive regulation, tariff design, non-price issues (such as service quality, environmental, and social considerations), information issues, and the regulatory process.
The site includes 500 PDFs, including case studies that highlight practices relevant to infrastructure reform.
The site has been recently updated, and now includes Frequently Asked Questions. FAQ issues include pricing to promote access for the poor and governance/regulatory issues associated with state-owned and privately-owned water providers. In addition, the material emphasizes the need for cooperation between water resource agencies and utility sector regulators.
The Glossary is translated into Chinese, French, Italian, Portuguese, and Spanish.